Terms of Service
Last updated: 16/01/2026
Welcome to Ideeze. These Terms of Service (“Terms”) govern your access to and use of Ideeze and its services. By using Ideeze, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the service.
1. About Ideeze
Ideeze is a tool that helps product teams capture, manage, and prioritize ideas and feedback from their users.
These Terms of Service are provided by Koalha Ltd, a company registered in England and Wales:
- Company number: 16573818
- Registered address: 20 Wenlock Road, London, England, N1 7GU
Throughout these Terms:
- "Koalha Ltd", "we", "us", or "our" refers to Koalha Ltd, the legal entity operating the Ideeze service
- "Ideeze" refers to the product and service provided by Koalha Ltd
- "You" or "your" refers to the individual or organization using the service
2. Account & Access
To use certain features of Ideeze, you may be required to create an account.
You are responsible for:
- Maintaining the confidentiality of your account
- All activity that occurs under your account
- Ensuring that the information you provide is accurate and up to date
We reserve the right to suspend or terminate accounts that violate these Terms.
3. Use of the Service
You agree to use Ideeze only for lawful purposes and in a way that does not infringe on the rights of others.
You must not:
- Use the service for illegal or harmful activities
- Attempt to disrupt or compromise the security of the service
- Misuse or abuse the platform in any way
4. User Content
You are responsible for any content you submit through Ideeze, including ideas, comments, and feedback.
By submitting content, you grant Ideeze a non-exclusive, worldwide, royalty-free license to use, display, and store that content as necessary to operate the service.
You retain ownership of your content.
5. Payments & Plans
Some features of Ideeze may require payment.
All payments are:
- Clearly displayed before purchase
- Processed securely through a third-party payment provider
Unless otherwise stated, payments are non-refundable.
6. Availability & Changes
We strive to keep Ideeze available at all times, but we do not guarantee uninterrupted access.
We may:
- Modify or discontinue features
- Update the service
- Change these Terms from time to time
If we make significant changes, we will notify users when appropriate.
7. Termination
You may stop using Ideeze at any time.
We reserve the right to suspend or terminate your access to the service if you violate these Terms or misuse the platform.
8. Disclaimer
Ideeze is provided "as is" and "as available".
We make no warranties regarding:
- Availability
- Accuracy
- Reliability of the service
Use of the service is at your own risk.
9. Limitation of Liability
To the fullest extent permitted by law, Ideeze shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the service.
10. Contact
If you have any questions about these Terms, please .